Terms & Conditions

Last Updated: January 2026

Agreement to Terms

By accessing and using the Vision Horeca Trading L.L.C website ("www.visionhoreca.ae"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our website or services.

Use of Website

Permitted Use

You may use our website for lawful purposes only. You agree not to use the website:

  • In any way that violates any applicable federal, state, local, or international law or regulation
  • To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
  • To impersonate or attempt to impersonate the company, a company employee, another user, or any other person or entity
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the website

Products and Services

All products and services offered by Vision Horeca Trading L.L.C are subject to availability. We reserve the right to discontinue any product or service at any time without prior notice. Prices are subject to change without notice.

Product Information

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, images, or other content on this website is accurate, complete, reliable, current, or error-free.

Orders and Payment

When you place an order with us:

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse any order at any time
  • Payment terms will be agreed upon with each customer individually
  • Prices quoted are valid for 30 days unless otherwise stated

Delivery and Returns

Delivery

Delivery times are estimates only and are subject to product availability and other factors. We are not liable for delays in delivery beyond our reasonable control.

Returns and Refunds

Our return and refund policy will be provided with each order. Please inspect all products upon delivery and notify us immediately of any defects or discrepancies.

Intellectual Property Rights

Unless otherwise indicated, the website and all content and other materials on the website, including the Vision Horeca logo and all designs, text, graphics, pictures, information, data, software, sound files, and other files are the proprietary property of Vision Horeca Trading L.L.C.

Limitation of Liability

To the fullest extent permitted by applicable law, in no event will Vision Horeca Trading L.L.C, its affiliates, directors, officers, employees, agents, suppliers, or licensors be liable for any indirect, special, incidental, punitive, exemplary, or consequential damages arising from or relating to your use of, or inability to use, the website or services.

Indemnification

You agree to indemnify, defend, and hold harmless Vision Horeca Trading L.L.C and its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the website.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify you of any changes by posting the new Terms and Conditions on this page and updating the "Last Updated" date. Your continued use of the website after any modifications indicates your acceptance of the updated terms.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Company: Vision Horeca Trading L.L.C

License No: 1461862

Email: info@visionhoreca.ae

Phone: +971555121848

Address: Office No. F42, Property of Ahmed Mohamed Yousuf Mohamed Alhashmi, Deira - Hor Al Anz, Dubai, UAE